Refunds
A refund will be offered within 24 hours of purchase. When 24 hours have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a refund, please email [email protected] with your intent to receive a refund. If the review guide has not been shipped, you will receive a full refund. If your review guide has been shipped, you will be refunded $79 less than your original payment to cover the cost of your review guide. We will not accept returns of a review guide.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-14 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Sage Nutrition Associates. 31 College Place B Asheville, NC 28801.
Contact us at [email protected] for questions related to refunds and returns.
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